We're truly sorry to hear about your disappointment, Gaye. This isn’t the experience we aim to provide, and your feedback is invaluable as we continually work to enhance our products. If there's anything we can do or if you have more comments to share, please feel free to reach out to our customer service team at info@mackenzieltd.com or call us at 1-877-867-6851. Thank you for taking the time to let us know.
