Wow, we spotted your 5-star review and wanted to say thank you for sharing your awesome experience, Tracy! We're so happy you enjoyed the French Onion Soup and to have you as part of the family. Your review and satisfaction mean the world to us!
“I was a little suspicious before buying it but it was almost like an authentic Frebch Onion Soup (and I am originally from France(.
Easy to prepare and quite tasty. I will buy it again.”
Thank you for taking the time to leave us a review. We aim to delight our customers with every product we offer, and it's great to hear we exceeded your expectations. We look forward to helping you again!
“I was surprised when my son said his children did not like it so I ordered it for myself and discovered that the onions were not cooked enough, they should melt in the mouth, also we never put bread in the soup. It is added at the table by each person in their bowl along with some cheese that way the bread is crusty and it tastes good. Never ever put bread in the soup before it has been served. Being French that was very disappointing.”
We are sorry to hear you were unhappy with your purchase. Thank you for your feedback as it will help us to improve our products. If you have any concerns, please don't hesitate to reach out to our customer service team at info@mackenzieltd.com or 1-877-867-6851.
