Hi Kenneth. Thanks for sharing your feedback and for the 2-star rating. I’m sorry to hear about the backorder and extended delivery time.
If you’d like, tell us a bit more about where the delay caused the most impact and we can review options (order updates, potential alternatives, or compensation where applicable). We’ll also pass along your experience to help improve our communications and processes.
We appreciate your patience and hope we can make this right.
Warm regards,
Team Massage Chair Planet
