Massage Chair Planet Reviews

Name: Massage Chair Planet
Rating: 4.77

4.8 Rating 196 Reviews

94 %

of reviewers recommend Massage Chair Planet

4.8

Based on 196 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Massage Chair Planet 5 star review on 5th April 2022

Ning Zhou

Massage Chair Planet 5 star review on 17th January 2021

Tim Sheldon

Massage Chair Planet 5 star review on 5th January 2021

Simon Jan

Anonymous

Anonymous // 01/01/2019

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“Great great great price on a high high high quality item”

Helpful Report

Posted 3 weeks ago

“Mark Johnson in the St. George store was very helpful and easy to work with. His knowledge of the product and easy demeanor made it seem like I was talking with a friend. We will definitely consider working with Mark in the future if and when we decide to get a chair.”

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Posted 2 months ago

“I had a positive experience at Massage Chair Planet. I stopped in on a Tuesday afternoon when Adam the owner was working. Adam was very patient and answered all my questions and let me try 2 different massage chairs. I purchased an Osaki OP-4D Solis which has worked out very well for me. I am recovering from cancer treatment ad am not capable of exercising to an acceptable level. My massage chair is definitely helping. Adam truly wants his customers to be satisfied he is a fine fellow. AAA + all the way”

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Posted 5 months ago

“After checking different massage chair companies, I decided to go with Massage Chair Planet. Personnel were great to deal with, and the service was excellent. Would recommend this company to anyone interested in the purchase of a massage chair.”

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Posted 6 months ago

“During a time like this, I wasn't sure if I was making the right choice to purchase such item. The message chair looks and feels marvelous. It put in that work on strong. Supa Nova 2”

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Posted 7 months ago

Thanks for purchasing the Human Touch Super Nove 2.0. You can't go wrong with this chair. Whether you like light pressure, deep pressure or anywhere in between. This chair can do it all. It's also very intuitive. It can read your back like a map and know exactly where your tension is held. Enjoy - Adam Gordon

Posted 7 months ago

“Mark was our salesperson and was very helpful working with us to choose the best chair for our needs. There was no pressure and he did not try to up-sale. If you go into the St. George store, be sure and ask for Mark -- he is very professional, knowledgeable and friendly.”

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Posted 8 months ago

Thanks for the 5 star review. I'm glad your shopping experience was positive with Mark. He really is an expert on massage chairs. Keep on enjoying it and if you run into any questions, please let us know.

Posted 7 months ago

“Absolutely worst service...I was lied to and treated with disrespect once ordered was placed. Tanner went back on his word about how an experienced tech would put the chair together. They instead sent a moving company (Werner Moving Company) who told me over the phone that they never installed a massage chair before. This is a $15000 massage chair! How can you lie and say an experienced tech would install this? It gets even worse, there is a review where a customer said that Massage Chair Planet used this same moving company to deliver a massage chair, and they damaged the customer's floors and the delivery guy bullied and almost physically fought the customer at their own house. WOW! Then Massage Chair Planet responded to the review saying they will never use this same moving company (Werner) going forward. Well guess what? They used the same moving company for my delivery! Tanner's response was that all their negative customer reviews are based on customers having a bad day. Is this someone who you would trust to do business with? When a salesman makes a comment like that to explain the past bad reviews, that should be a clear indicator to steer away from this company. I'm not having a bad day, but I wrote this negative feedback. Thankfully, Luraco themselves reached out to me and resolved the issue. I will do business with Luraco, but never again will I buy anything through Massage Chair Planet.”

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Posted 11 months ago

“Works great in conjunction with PT and Chiropractor regimen . I enjoy so many of the programs that it’s hard to decide which to do. Would have liked to have more heat( it’s 1/2 the heat of most in my opinion so far . I had mine for just over a month now I think .”

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Posted 11 months ago

“Curb side delivery was on time and chair was handled with care”

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Posted 1 year ago

“When I went into the store Mark was very friendly and asked how he could help. I told him what I was looking for and the price range I was looking for and he directed me very quickly. I didn't feel like he was trying to upsell me. I felt like he was trying to help me get what I wanted.”

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Posted 1 year ago

“The salesperson was very professional and very helpful I love the chair thank you for everything”

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Posted 1 year ago

“The staff , sale team is very friendly, quick solving any problem, reliable , the prices are very reasonable, could afford it”

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Posted 1 year ago

“Great chair. We use it daily and Mark was great to work with. Definitely recommend.”

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Posted 1 year ago

“The massage chair was inadequate and disappointing and needed to be returned. The delivery of the chair took a long time. The credit for the return has not yet been processed, and the cost to return the chair was 44% of the cost of the chair. Please process the credit ASAP!”

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Posted 1 year ago

“I was extremely happy to see Massage Chair Planet in St. George, Utah when we were looking for a massage chair. Mark was so helpful in helping us find the perfect massage chair.”

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Posted 1 year ago

“The gentleman were professional, nice and efficient”

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Posted 1 year ago

“I like my chair. Since I am handicapped, it helps me get up and down,”

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Posted 1 year ago

“Massage Chair Planet has a wide variety of awesome massage chairs. Marcos Madeira was very helpful and very knowledgeable in all the chairs we where very excited to try out a few too . We went home with one too and it was delivered the next day . I highly recommend this store .”

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Posted 2 years ago

“If anyone is looking for a lift recliner chair the Ultra Comfort 562 chair is for you. This chair is more than you can dream of it is truly AMAZING!! If interested in talking to a salesman please ask for Tanner. Very knowledgeable and so kind and great service just couldn’t ask for anything more. Judy from KY”

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Posted 2 years ago

“Great if needed>”

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Posted 2 years ago

Massage Chair Planet is rated 4.8 based on 196 reviews