Massage Chair Planet Reviews

Name: Massage Chair Planet
Address: 6255 South Durango, Suite 114, Las Vegas, Nevada
Rating: 4.74

4.7 Rating 213 Reviews

93 %

of reviewers recommend Massage Chair Planet

4.7

Based on 213 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Live Chat, Telephone

About Massage Chair Planet:

Massage Chair Planet has been helping people find the right massage chair since 1995. We're an authorized dealer for the leading brands, with showrooms in Las Vegas, NV and St. George, UT, plus a 110% price match, financing options, white glove delivery and in-home trial programs. Our team knows these chairs inside and out - call 888-899-5941 and talk to a real specialist before you buy.

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Massage Chair Planet 5 star review on 5th April 2022

Ning Zhou

Massage Chair Planet 5 star review on 17th January 2021

Tim Sheldon

Massage Chair Planet 5 star review on 5th January 2021

Simon Jan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After checking different massage chair companies, I decided to go with Massage Chair Planet. Personnel were great to deal with, and the service was excellent. Would recommend this company to anyone interested in the purchase of a massage chair.”

Helpful Report

Posted 2 years ago

“During a time like this, I wasn't sure if I was making the right choice to purchase such item. The message chair looks and feels marvelous. It put in that work on strong. Supa Nova 2”

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Posted 2 years ago

Thanks for purchasing the Human Touch Super Nove 2.0. You can't go wrong with this chair. Whether you like light pressure, deep pressure or anywhere in between. This chair can do it all. It's also very intuitive. It can read your back like a map and know exactly where your tension is held. Enjoy - Adam Gordon

Posted 2 years ago

“Mark was our salesperson and was very helpful working with us to choose the best chair for our needs. There was no pressure and he did not try to up-sale. If you go into the St. George store, be sure and ask for Mark -- he is very professional, knowledgeable and friendly.”

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Posted 2 years ago

Thanks for the 5 star review. I'm glad your shopping experience was positive with Mark. He really is an expert on massage chairs. Keep on enjoying it and if you run into any questions, please let us know.

Posted 2 years ago

“Absolutely worst service...I was lied to and treated with disrespect once ordered was placed. Tanner went back on his word about how an experienced tech would put the chair together. They instead sent a moving company (Werner Moving Company) who told me over the phone that they never installed a massage chair before. This is a $15000 massage chair! How can you lie and say an experienced tech would install this? It gets even worse, there is a review where a customer said that Massage Chair Planet used this same moving company to deliver a massage chair, and they damaged the customer's floors and the delivery guy bullied and almost physically fought the customer at their own house. WOW! Then Massage Chair Planet responded to the review saying they will never use this same moving company (Werner) going forward. Well guess what? They used the same moving company for my delivery! Tanner's response was that all their negative customer reviews are based on customers having a bad day. Is this someone who you would trust to do business with? When a salesman makes a comment like that to explain the past bad reviews, that should be a clear indicator to steer away from this company. I'm not having a bad day, but I wrote this negative feedback. Thankfully, Luraco themselves reached out to me and resolved the issue. I will do business with Luraco, but never again will I buy anything through Massage Chair Planet.”

Helpful Report

Posted 2 years ago

“Works great in conjunction with PT and Chiropractor regimen . I enjoy so many of the programs that it’s hard to decide which to do. Would have liked to have more heat( it’s 1/2 the heat of most in my opinion so far . I had mine for just over a month now I think .”

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Posted 2 years ago

“Curb side delivery was on time and chair was handled with care”

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Posted 2 years ago

“When I went into the store Mark was very friendly and asked how he could help. I told him what I was looking for and the price range I was looking for and he directed me very quickly. I didn't feel like he was trying to upsell me. I felt like he was trying to help me get what I wanted.”

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Posted 2 years ago

“The salesperson was very professional and very helpful I love the chair thank you for everything”

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Posted 3 years ago

“The staff , sale team is very friendly, quick solving any problem, reliable , the prices are very reasonable, could afford it”

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Posted 3 years ago

“Great chair. We use it daily and Mark was great to work with. Definitely recommend.”

Helpful Report

Posted 3 years ago

“The massage chair was inadequate and disappointing and needed to be returned. The delivery of the chair took a long time. The credit for the return has not yet been processed, and the cost to return the chair was 44% of the cost of the chair. Please process the credit ASAP!”

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Posted 3 years ago

“I was extremely happy to see Massage Chair Planet in St. George, Utah when we were looking for a massage chair. Mark was so helpful in helping us find the perfect massage chair.”

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Posted 3 years ago

“The gentleman were professional, nice and efficient”

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Posted 3 years ago

“I like my chair. Since I am handicapped, it helps me get up and down,”

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Posted 3 years ago

“Massage Chair Planet has a wide variety of awesome massage chairs. Marcos Madeira was very helpful and very knowledgeable in all the chairs we where very excited to try out a few too . We went home with one too and it was delivered the next day . I highly recommend this store .”

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Posted 3 years ago

“If anyone is looking for a lift recliner chair the Ultra Comfort 562 chair is for you. This chair is more than you can dream of it is truly AMAZING!! If interested in talking to a salesman please ask for Tanner. Very knowledgeable and so kind and great service just couldn’t ask for anything more. Judy from KY”

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Posted 3 years ago

“Great if needed>”

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Posted 3 years ago

“So comfy even for a larger person. Material is soft and durable. The controls are easy to use for my 90 year mom. Great price bought direct from here instead of marked up for the sale chair elsewhere.”

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Posted 3 years ago

“I was going on vacation shortly after ordering my chair and the local dealer in Las Vegas held it for me in his warehouse. Great Service !!”

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Posted 4 years ago

“I wasn't here when it was delivered but I hear it went well. The back of the chair was broken, but I called and they sent out a replacement part right away and the tech came and fixed it himself. All in all a WONDERFUL experience.”

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Posted 4 years ago

Massage Chair Planet is rated 4.7 based on 213 reviews