Human Touch Gravis ZG Beech / Saddle Reviews

4 Rating 1 Reviews

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Massage Chair Planet has been helping people find the right massage chair since 1995. We're an authorized dealer for the leading brands, with showrooms in Las Vegas, NV and St. George, UT, plus a 110% price match, financing options, white glove delivery and in-home trial programs. Our team knows these chairs inside and out - call 888-899-5941 and talk to a real specialist before you buy.

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Steve Hughes

Verified Reviewer

“Love the chair! The app(s) and the massage/stretch functions could use some help. Stretch doesn't seem any different from massage, not working the described way. The apps, (i use both the Gravis app and the Human Touch App) don't seem to have any way to save a preferred position and also are very touchy, sometimes responding to buttons, sometimes not. Massage and Stretch both have one function where it seems the lift is right along the spine instead of either side, causing pain and soreness. Would love to find a user group or community for this chair”

Helpful Report

Posted 8 months ago

Hi Steve. Thanks for the thoughtful review and for the 4-star rating. We’re glad you love the chair, and we’re sorry the app and stretch features aren’t meeting expectations yet. - We’ll pass along your notes about saving preferred positions, the responsiveness of the apps, and the lift behavior along the spine to our product team. We appreciate your business and hope to get you to a perfect 5 soon! Warm regards, Team Massage Chair Planet

Posted 6 months ago