Hi there. Thanks for the review and for the 3-star rating. We’re glad you find the chair comfortable, and we’re sorry the experience isn’t meeting all expectations yet.
- If you’d like, tell us a bit more about what isn’t working as you hoped (e.g., lift, recline, or any features). We can share tips, potential adjustments, or discuss options to better suit your needs.
- We’ll pass along your feedback to the product team to help improve future updates and user experience.
We appreciate your business and hope to help you get closer to a perfect 5 soon!
Warm regards,
Team Massage Chair Planet