Hi there! Thank you for reaching out to melin! We are sorry to hear there was shipping issues with your recent order for the A-Game Neon Hydro - Electric Blue hat, but we truly do appreciate your feedback about this. We are always looking to improve and that starts with feedback like yours. Our customer service team would be more than happy to assist you with a replacement order of a different style or a refund on your order. You can reach out to us through our contact on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!