Hi there! Thank you for reaching out to melin! We are sorry to hear you did not receive your Trenches Icon Hydro - Heather Charcoal hat. Our customer service team would be more than more happy to assist you with resolving this issue to make sure you receive the hat. You can reach out to us through our contact on www.melin.com! If you have any more questions or comments, please let us know.
“Bought same style but Camo In Kona From Kona Brewery and I have used it everyday for 2 years. There also is nothing wrong with it. Still looks new, I just needed a variety (says my fiancé) great hats 100% would recommend for the men and or women who love a great hat that will keep feeling great and looking great.”