“Great product and even better customer service. I ordered 2 Trenches Icon a size smaller than I should've. I contacted customer service to do an exchange and the process was simple. Fast forward to now, and the hates look and feel really good. Definitely a company that takes care of their customers and takes pride on their hat craftmanship.”
“I wear New Era hats size 7 1/2, and the XL was the right fit. I didn’t need to make the snap smaller or bigger. The material is great, and I really liked the small details throughout the hat.”
“I have 4 Trenches hats. Several I bought in June / July of 2022 started having issues with the water stains, basically not drying. I emailed the customer support, sent pics etc. They sent me two new hats with zero hesitation within 3 days. That is customer service at its best. Makes a customer a fan for life, thanks Melin!”
