Hi there Matt! Thank you for reaching out to melin! We are sorry to hear that the fit of the Trenches Icon Hydro - Snow Camo hat you recently purchased is not fitting you well, but we truly do appreciate your feedback about this. We are always looking to improve and that starts with feedback like yours. Our customer service team would be more than happy to assist you with an exchange for replacement. You can reach out to us through our contact on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!
“You invest in the hat and you invest in the team/company. I have been blown away by this group that stands by their product and makes any issues you ever encounter... DISAPPEAR! I'm about a dozen hats in and couldn't be happier. Thank you for creating a top-quality item and for your relentless pursuit of your mission... to be the best!”
“I love your hats but I have two issues that I hope you can address. I am a big fan of trenches and very few of them come in a small size. Please make current trenches available in small size. Second, shipping is slow and costly. By the time the package arrives, it’s beaten and broken and occasionally hats are affected in some way. Thank you.”
