“Wasn’t expecting the hat to be square. Very box like. Was Super excited to get these and I ordered multiple. Great quality. But strange shape. Wasn’t expecting this.”
Hi there David! Thank you for reaching out to melin! We are sorry to hear that the fit of the Odyssey Brick Hydro is not working out for you, but we truly do appreciate your feedback about this. We are always looking to improve and that starts with feedback like yours. If you are interested, our customer service team would be more than happy to assist you with a return or exchange so you can try out a different style. You can reach out to us through our contact on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!
“Purchased a hat that I ended up having an issue with water “staining” the front of it and leave what looked like sweat marks. Customer service was very attentive and replaced the hat after reviewing pictures. The Melin team is great and the customer service is the cherry on top. Been a long time since a company has wowed me and showed such care.”
Hi there Sal! Thank you for reaching out to melin! We are sorry to hear that the fit of the Odyssey Brick Hydro - Black Camo Midnight hat you recently purchased is not working out for you, but we truly do appreciate your feedback about this. We are always looking to improve and that starts with feedback like yours. Our customer service team would be more than happy to assist you with an exchange for a replacement or a return. You can reach out to us through our contact on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!
“So I’ve had these hats pop up on my feed for months now (great job marketing team lol) and finally decided to give them a try. It took me a few orders to finally find the right look and fit but I finally did and the Odyssey XL size was the winner, the look, the feel, the quality and more importantly the fit are all top notch.
Side note: the return and exchange process is very easy and quick and you get the replacement back in just a few days.
Great product!”
“Best hat I've ever owned. This was my first melin purchase ever and I have 5 more coming now. I thought originally I would like the coronado but I think the odyssey is gonna win me over in the long run”
