“My first and favorite Melin hat. So this is a really good work/everyday hat for me, there was an imperfection on the top of the hat that got worse. I called customer service and they replaced it.
I’m newer to this company so I won’t be able to know its longevity but it feels/wears like it’ll last longer than all
my other hats. (By the way this is one of 3 for me now)”
“So pleased I have found these hats. Only by chance walking around Waikiki I found the store. This hat is amazing, the style, the fit, the quality! I even bought another one two days later!”
“XL is too large - tried to exchange for another size and the process is awful. Customer service nonexistent. They don’t answer the phone or emails. Good luck getting anywhere with the chatbot on their website”
Hi there, Zach! Thank you for reaching out to melin! We are sorry to hear that the fit of the Odysea Stacked Hydro - Black Camo is not working out for you. We truly do appreciate your feedback about this. We are always looking to improve, and that starts with feedback like yours. If you are interested, our customer service team would be more than happy to assist you with a return or exchange so you can try out a different style that may be a better fit. You can reach out to us via the contact information on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!
