“I like the products that this company offers, the hats are well made and seem to last while also being very comfortable, they also last a long time which makes them a good value for me”
Hi there! Thank you for reaching out to Melin! We are so sorry to hear that shipping took longer than expected. We sincerely apologize for any frustrations we may have caused. Our customer service team has refunded your shipping costs on your recent order and has reached out to offer you a 20% discount on your next order, along with free shipping. We understand that this doesn't fully make up for the inconvenience you experienced, but we hope it helps in some way. We value your business and want to make sure you have a positive experience with us. We are always looking to improve and that starts with feedback like yours. If you have any more questions or comments, please let us know. Have a great day!
Posted 2 years ago
Jeremy
Verified by
“My 5th Odyssey hat and new favorite color combo.”
