Hi there, thank you for reaching out to melin! We are sorry to hear that the stains on your hat won't go away even after washing. We do have a warranty under our hats for any manufacturing defects. Our customer service team would be more than happy to assist you with this issue and make sure you are fully satisfied with your purchase. You can reach out to us through our contact on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!
“Love these hats, I'm pretty picky about getting the right hat (my head is a problem! ) and received this one in exchange for another that didn't fit right. Not often you can exchange online with no hassle and these guys have nailed that. Made it easy for me to keep trying until I found what I wanted. Definately recommend!”