Hi there Robert! Thank you for reaching out to melin! We are sorry to hear that you weren't fully satisfied with the quality of the Odyssey Rope Bulls Icon Hydro - Black hat you recently purchase and apologize that the shipping timeframe was later than expected. We truly do appreciate your feedback about this as we are always looking to improve and that starts with feedback like yours. If you are interested, our customer service team would be more than happy to assist you with a return or exchange. You can reach out to us through our contact on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!
“It’s a nice hat, fits great. Would recommend sizing up though if you’re on the cusp of the size range. Melin customer service is top notch. They seem to genuinely care about the product and experience they are selling. Which is very refreshing these days.”
