Hi there Michael! Thank you for reaching out to melin! We are sorry to hear that your hat arrived damaged. We appreciate your feedback, and we apologize if the packaging did not meet your expectations. We do have a warranty under our hats and this is covered. Our customer service team would be more than happy to assist you with this issue and make sure you are fully satisfied with your purchase. You can reach out to us through our contact on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!
“Construction is substantial feeling, but not too heavy. The hat holds its shape well without being too structured. Fit was just right, snug but not tight - stayed on in wind. I’m a fan!”