Hi there, Kristina! Thank you for reaching out to melin! We are sorry to hear that you are not satisfied with the delivery of your Odysea Hydrolite - White. We truly do appreciate your feedback about this. We are always looking to improve, and that starts with feedback like yours. Our customer service team would be more than happy to assist. You can reach out to us via the contact information on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!
“Update - revising my review as a result of melin’s awesome customer service. They have proven to be a company that listens to feedback and makes it right.
Nice hat and quality seems good. Ordered an Original size, which is way too big for me. May be ok for people that like a high panel look and have a bigger head.
Since I’m in Canada, Melin doesn’t support exchanges, which is a shame. Too bad as I was excited to wear it.”
