“Had to wait a really long time to get the hat (didnt even start moving for almost a week). Got hat, tried it on and wore it once. Hat was sitting on the kitchen counter and anothe hat was placed on it for a couple hours…now hat has huge color transfer on bill! Thought this $99 hat would repel something likt this…cleaning instructions did nothing to help. Now i have a $99 waste i can’t wear.”
Hi there, Gregory! Thank you for reaching out to melin! We are sorry to hear that you are experiencing an issue with your Odysea Hydrolite. We appreciate your feedback, and we apologize if the hat did not meet your expectations. We do have a warranty under our hats for any manufacturing defects. Our customer service team would be more than happy to assist you with this issue and make sure you are fully satisfied with your purchase. You can reach out to us through our contact on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!
