“I provided feedback that one of their hats wasn’t deep enough. They sent me this hat for free after reading my review. This is next level customer service and I am forever a loyal customer. The quality of the hat, fit and look is so sleek. I love working out in it, hitting the pool with it and basically wear it all day. Thank you!”
“This was my first Melin hat, liked so much I bought a second hat that one is an Odysee. My wife liked them so much she bought two herself one Compass and one packable.”
Hi there, Ryan! Thank you for reaching out to melin! We are sorry to hear that the fit of the Compass Hydro - Heather Charcoal is not working out for you. We truly do appreciate your feedback about this. We are always looking to improve, and that starts with feedback like yours. If you are interested, our customer service team would be more than happy to assist you with a return or exchange so you can try out a different style that may be a better fit. You can reach out to us via the contact information on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!
“I personally was not a fan of the look on me. I ended up returning the product. The return was very simple and I was able to purchase a different style hat as a replacement. I ended up going to a store near me that sells Melin hats to try them on. A couple hats that I loved on the website ended up not looking very good on me so I’m happy I tried them out before purchasing online. I’d highly recommend if you have a store that carries them near you.”
