“1 hat came completely damaged with the top of the hat dented in and the box unsealed. Two of the hats also had defects on the left front quarter panel. I've ordered 30 hats and this is the first major problem I've ran into with an order and the product.”
Hi there, Taylor! Thank you for reaching out to melin! We are sorry to hear that you are experiencing issues with the Odysea Austin Gamblers Hydro - Black. We appreciate your feedback, and we apologize if the hat did not meet your expectations. We do have a warranty under our hats for any manufacturing defects. Our customer service team would be more than happy to assist you with this issue and make sure you are fully satisfied with your purchase. You can reach out to us through our contact on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!
