“The YouTube video made replacing the gearbox fairly straightforward. While I was bummed my original one went bad. It wasn’t until after six years of heavy use so overall very pleased with the quality of the product. Definitely the most reliable electric cart on the market.”
“I like my Zip Navigator. Too bad it broke. I sent in some video. They diagnosed it, told me what to order and sent me a link to a YouTube video on how to make the repair. Couldn’t have asked for more except a more durable gear box.”