Hi Kelly! Thank you for sharing your feedback with us. We’re sorry to hear that the item did not meet your expectations and that it was misshapen and didn't cover the base of the band as expected.
We understand how disappointing this can be and apologize for any inconvenience caused. A customer service agent will be in touch within 24 hours to make sure you have all the help you need to process a return. We want to ensure you have a smooth and satisfactory experience. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
