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MobileHelp Micro Annual Reviews

4.9 Rating 150 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

In the short time we have used MobileHelp we have been extremely pleased. Mom had a few false alarms in the beginning but the MobileHelp team was kind with mom and helpful. Recently mom was home alone and when we checked in on her through our security cameras I saw no signs of her moving about. Her breakfast area was untouched and medications still waiting to be taken. Mom didn’t answer her mobile phone and we began to worry. We contacted MobileAlert and explained the situation and asked if they could reach out to her via her pendant, which they immediately did. Mom was fine, just a bit tireder then normal and slept in. Great service.
Helpful Report
Posted 3 years ago
Mary Deros****
Verified Reviewer
Good response time--even when it was a false alarm!
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Posted 3 years ago
Charles De****
Verified Reviewer
Bought this for my 91 year old Mom. Seems to work well. We have had a couple false alarms and they responded fairly quickly. Only real issue is the recharging. The units with the base station have a smaller button that has a year or so battery life. This has a few days. And my mom sometimes forgets to charge it, especially if she sleeps in her lift chair. But this does have portability and the ability to talk to someone with with the speaker on the neck button.
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Posted 3 years ago
Garland McB****
Verified Reviewer
Thanks !!!!
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Posted 3 years ago
Dennis Joh****
Verified Reviewer
So far so good. I've tested the system and it is working. The last time I tested the communication was not compromised with poor reception.
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Posted 4 years ago
Judy is very satisfied, with MobileHelp, we have been with them for about a month. We thank you for your good service. Thank you Judy Harold
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Posted 4 years ago