“Hi thanks for the phone. I have had a bit of a problem with it. I believe the screen has been tampered with and this has had an effect on display. I have taken to the Apple Centre in Newcastle and the experts agree there’s something not quite tight with the phone. The same refurbished model I got for my daughter at the same time is, however, fine!
Steve Ratcliffe”
Hi there Oliver.
Do you believe the battery to be faulty?
If you'd like to provide us with further information we may be able to provide further support. In which case, please email us on Reviews@mobiles.co.uk with the following details:
- Your Full name
- Full Address including Postcode
- Email Address
- Mobile number
- Your issue
We look forward to hearing from you.
Best Regards,
Kevin
Mobiles.co.uk
Hi Jay.
Is this a new order in which you're trying a network you've never used before? If you've made us aware of the issues you should be able to return the item within the first 14-days in most cases.
So we can help further, please either reach out to our Customer Services Team or feel free to email us on Reviews@mobiles.co.uk
with the following details:
- Your Full name
- Full Address including Postcode
- Email Address
- Mobile number
- Your issue
We look forward to hearing from you.
Best Regards,
Kevin
Mobiles.co.uk
