“Customer service is always great, a person usually answers the phone and if not you get a call back same day. Good exsperience this far after a few months. Device can take getting use to in regards to how hard to blow every time. Overall, very pleased. Thanks”
“I've used my BACtrack View daily for months and it is very user-friendly, quick and efficient, with accurately detailed results as I track my sobriety. The downloadable results are a huge perk. The compact, discrete design make it easy to use almost anywhere. The customer service team has quickly answered any questions I've had, always within hours or less.”
“I have to say when I first called Bactrack I was at my lowest. I lost custody of my son, my job was in jeopardy and I was on probation. I thought my life was over and I lost myself to alcohol. Having started the Bactrack journey I have been able to be accountable for my actions in daily life. I'm going on 4 months of using the device and love it! I am so thankful I found something that didn't break the bank and gave me options that would best fit my life style. I will also say when I called to sign-up my customer service rep listened to my story (poor thing) and did not judge me and she made me feel 100% confident I made the best call of my life.”
