Thank you for your positive feedback! Please be sure to refer to the information in the link below as it goes over testing guidelines and how to avoid this situation from reoccurring:
https://view.bactrack.help/article/68-testing-guidelines-precautions
If you have any questions or concerns, we would be more than happy to assist.
“I have struggled with alcohol use in the past, and it has gotten me into both legal and personal problems. Therefore, I needed to find a way to hold myself accountable besides just not drinking. That is what BACKtrack View does for me; helps hold me accountable. It is a reliable and quick response product that has helped me maintain sobriety.”
“the BACtrack app and breathalyzer is fairly simple and consistent. My only grip is that it can be a little bit slow in terms of the testing process (which makes a difference if/when you're doing multiple tests a day).
Also, I really wish it would save test results in the off chance they don't go through (due to babdnwidth/connection issues), so that you don't have to retest. Seems like it could just save the test result and then resubmit it when reconnecting.
other than that, it is very solid.”
“This is a great little device. I am using it to help a loved one with his sobriety, and the accountability has been appreciated. The device is small and easy to use. The app on our respective phones is very user-friendly and has all the functionality I need. And customer support has been excellent. The price is also reasonable and a lot lower than SoberLink.”
Hello Ben,
I'm sorry you're having issues with tests not loading. There could be some external factors such as possible connectivity affecting this. We will follow up with you right after this with some troubleshooting steps to help resolve this right away.
Vincent DelaPena
Customer Success
“I’ve been using backtrack for 5 months now and the accountability (and accuracy) is an incredible help! The monthly price is a bit steep at $100 (would love that price to drop to say $25 after the device is paid for because I may have to cancel as it’s getting a too expensive :( ) BUT! For those looking for a truly life saving (and marriage!) way to stop drinking…BacTrack is the best option out there.
I’ve used a ton of cheaper BAC monitors from Amazon and they break, give false readings on both sides (which has caused me great frustration), but with this device and the video snapshot, there’s no better way to let my accountable person know that the result is true and accurate!
I highly recommend! Peace of mind and honesty, is the best way to track your drinking and work toward sobriety!
10 stars!!!”
