“The product has been very useful and is helping my brother with his recovery. The ability to monitor, have random tests and not have to ask to breathalyze is VERY effective (at least in our case).
The scheduling of testing is easy, but difficult to manage (change / modify).
We have had several random, unscheduled tests that we couldn't explain. Not a big deal, just weird.
Also, and potentially the most problematic is the breathalyzer on button stopped functioning after just a little over 3 months.
I recently placed a request to have another one sent to me. I hope this will be at no cost as the device wasn't damaged or abused in any way.
Overall, the program has been exactly what we were looking for. I do feel it is somewhat expensive. We are currently using the prepaid plan which seems to be the most cost effective.
Hope this is useful. Thanks”
“This system is very easy to use. I love how simple it is and the battery on this device last a very long time. It is very accurate, light weight and small. The app is easy to navigate and makes it easy for the user and monitor to schedule blows.
Adam Halsmer”
“BACtrack has been a huge help in keeping me accountable to myself and my family. It motivates me to stay on track and has helped me earn trust by proving my sobriety for an extended period of time.”
Hi Kami,
Thank you for your provided feedback. We do have multiple plan options and discounts for pre paid plans as well.
We are happy to help discuss your current plan with you and make sure it is the right fit.
We will follow up with you shortly to go over those details.
“The device is dependable, reliable and consistent. Very efficient test time with long battery life and seamless connectivity to the app. Very straight forward system overall! considering the circumstances.”
“We, as parents, have used the system for a couple years -- on and off -- monitoring our 40 yo child. These guys have thought of everything...including the 5 second video each time the breathalyzer is used. We thought the disease was under control but we had to re-instate the service once and we will again if it is needed. Customer service is easy and helpful. Jim in FL.”
