“Thanks to BACtrack it is helping me get my life back. With many years of struggling with alcohol and a long custody battle, BACtrack has made it possible for me to see my daughter by proving i am staying sober in real time. Thanks BACtrack.”
“Bactrac has worked very well for me. I share my test with my wife and it has made a big difference in her trusting me again. It's not the only thing that will keep you sober, but it's one piece, or tool at your disposal.”
“The BacTrack unit and app are well made and easy to use. It has a complete read out with list of information for tracking and making the reports very credible. Sharing the information is easy also and with the option for print outs I have been very pleased. I would recommend to anyone who needs to use it for proof or accountability.”
“If you are in contentious circumstances, the consistency for the device to connect, upload, and obtain the result via Bluetooth may be of concern.
Most importantly, BACtrack policy that 35 min window is sufficent for a misstest is concerning in a contentious circumstances. I don't think you need an expert to conclude that 35 min window will produce great deal of anxeity during a custody battle where you can lose the minor child during such a small window of time.”
Hello Thai,
Thank you for sharing your concerns with us. We understand how stressful it can feel to test under contentious circumstances, especially when the results have an impact on something as important as custody.
The 35-minute window is designed to provide a reasonable buffer that accounts for things like Bluetooth connection, uploading, and retesting if needed, while also meeting program requirements for timely reporting. We recognize this may feel narrow in high-stress situations, and we encourage testers to begin as soon as possible within the window to avoid unnecessary pressure.
If you’d like, I can also share some tips for reducing connection delays, and ensuring tests upload smoothly every time. Our goal is to make the process as reliable and consistent as possible for you.
“I no longer drive after my DWI for health reasons, and was required to have a handheld. I was drawn to this because I am familiar with the manufacturer. From the quality of the machine to the customer service- you will not be disappointed. My unit is bluetooth and wifi compatible across all my devices. I will use this beyond my probation to help keep myself and loved ones safe.”
