“I have noticed if my phone is out of cell service it doesn't notify me of a pending test. If I have low cell service it doesn't up load the test and I am doing 3 or 4 times hoping I don't run out of time to complete the test. At times it puts my location some where I am not there for giving the wrong GPS location. Ex I went to the store the machine went off after I had been at home but it logged my GPS for being at yokes market even though I was home. I have been sick for three weeks and there is not way to provide sanitation to the device creating a bacteria breeding field. On a good note it's gives me reassurance that I have a back up in case of being falsely accused of drinking. With a record to prove other wise.”
Hello Nikki,
We appreciate you providing your feedback! The BACtrack View app works best with a strong cellular/wi-Fi connection to ensure that that notifications are received successfully. We also recommend cleaning/sanitizing the BACtrack mobile device with Q-tips and Isopropyl alcohol/water solution.
Please do not hesitate to reach back out to us if you have any other questions or concerns.
Hello,
Thank you for the positive feedback and we appreciate you providing a testing tip that will definitely help others.
Please do not hesitate to reach out to us if you have any questions or concerns.
Hello,
Thank you for your positive feedback and we are happy that View has been so helpful in your journey.
Please do not hesitate to reach out to us if you have any questions or concerns.
“BACtrack is exactly what the court ordered for me and it's far less expensive than Scram or soberlink in my city. It's easy to use and the customer service people are fantastic and speak English as their first language. BACtrack makes it all simple and easy. Thanks y'all!!”
“Great program for accountability. Works great just make sure you have good internet connection. Had one hiccup where it froze up but it rebooted when I got better coverage in a different spot a little while later. I’m pleased with it. 2 week free trial and then about 100 bucks a month after that. Accurate readings, I compared it. Just hit the app on your phone, put in your 6 digit password, turn on BacTrac unit, prompts you to hold phone up where it sees your face(selfie mode), take deep breath prompt,then blow moderately for 6 seconds. Your picture will be taken along with your BAC and downloaded to a calendar on your phone. Do it 2-4 times a day to prove your not drinking.”
