“well considering a wrote a review and was promised £30 of freebies which have never arrived and serveral unanswered emails and everytime i get please leave a review which i have already whislt i love my scooter i cant say the same for the no existant customer service.,”
Hi Greg,
I'm sorry for your recent experience with Moose. I've created an order for those free accessories for you which we will dispatch today. They should arrive tomorrow. We tried to reach out to you 8 days ago via email to see if we could resolve any issues you might be having. As stated in the email, we are struggling to find your previous email chains and were wondering if you have sent your messages to the right customer service address: support@moose.co?
