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Moose Reviews

4.6 Rating 279 Reviews
88 %
of reviewers recommend Moose
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Phone:

01458 350025

Email:

help@moose.co

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DIAMOND COMPANY!!! I was a little hesitant about going for one of these as I found myself too tied up in the bad reviews but I cannot express how incredible this company is. The customer service is 100/10 , the staff are both friendly and knowledgeable and the scooter was actually amazing for the price I paid. Don’t go into a rabbit hole reading all the negative reviews.. if you have a problem they will sort it with a smile! Thank you so much Moose, I will be back 💙
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Thanks so much for sharing your positive experience! We love to hear from satisfied customers. So glad you love your scooter!!
Very good value and great service
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Great range of products and very reasonable prices too.
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I received my delivery now ,when I opened it there was some damage on the parts, they were not taking return also
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My bike hasn't even been delivered yet!! This is so bad. I don't understand why.
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Moose is a great bike company, the best.
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Instructions bit vague. Put the 2 lights on charge but they didn't start flashing to say they were charging until after an hour and being unplugged and plugged in again. Also thought they were broken after they were apparently fully charged until by mistake we pushed the light for 3 seconds and it switched on. Phew. Just as bright as the normal battery version but without the waste hopefully. Also come with a decent manufacturer warranty. Just needs better instructions
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48 HR delivery was great with up dates with the delivery
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Excellent after sales company and great products.
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Hi, I have ordered bike lights. The front light does not work. I want to return it. Please provide guidance how to proceed.
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Our sons very happy!
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Unfortunately Moose and I were unable to conclude our business. However, throughout the whole process the level and quality of customer service provided was of the highest standard, thank you Bryony, and the refund was made as quickly as the credit card system would allow. I will not hesitate to use Moose again if the situation arises, and recommend them as your first port of call.
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MTB tyres are expensive these days, the Marathon Plus I bought from Moose was by far the cheapest around. Would have bought a matching pair, but understandably they ran out quickly.
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Moose have been amazing excellent communication items are well packaged and are sent out promptly
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Bought a pure advanced scooter describe as far condition. But on inspection almost like new. Good service, friendly staff with good communication.
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Excellent service
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Absolutely love it!
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Absolutely love it!
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Very disappointed Got a scooter for my sons birthday present and it didn't work , which he's gutted about Great birthday gift it wasn't Am sending back for a refund Fed ex where meant to be here between 9am and 1 and I am sitting here still waiting it's 2.36 Not happy Would never use again
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Excellent prices and prompt free delivery. Only put 4 stars because I didn’t receive the discount for the next purchase after scanning the QR code.
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Moose is rated 4.6 based on 279 reviews