Moose Reviews

Name: Moose
Address: Unit 3 Brassmill Lane Trading Estate, Bath, Somerset
Rating: 4.37

4.4 Rating 321 Reviews

83 %

of reviewers recommend Moose

4.4

Based on 321 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

01458 350025

Email:

help@moose.co

Location:

Unit 3 Brassmill Lane Trading Estate,
Bath
Somerset
BA1 3HZ

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Moose 1 star review on 8th February 2025

Anonymous

Moose 5 star review on 21st January 2025

Anonymous

Moose 5 star review on 12th January 2025

Ashley Sulway

Moose 5 star review on 25th December 2024

"Tony "

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and professional”

Helpful Report

Posted 6 months ago

“I have enjoyed the scooter immensely it has been such a joy to ride with the forward stance position. Just disappointed it stopped working this morning”

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Posted 6 months ago

“Fabulous deal on a brand new e-road bike. The bike was despatched within 6 days with 24 hours recorded delivery. Well packaged to ensure careful handling and delivery. Great customer support and communications. Thank you Moose!”

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Posted 6 months ago

“Great service. Lovely scooter. Definitely recommend”

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Posted 6 months ago

“I ordered a scooter which had a problem contacted customer service and they was helpful”

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Posted 6 months ago

“Got some panniers they where good tbf will use again”

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Posted 6 months ago

“Very good communication Fast response”

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Posted 6 months ago

“Cone one on time happy chappy”

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Posted 6 months ago

“really great service came on time. my son is absolutely thrilled with his scooter! easy to ride, solid and robust. Easy to fold down and fit in the back of my Fiat 500. battery lasts for hours. comes with indicators and lights love it! great value for money!”

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Posted 6 months ago

“Price was really good and delivery was excellent. Scooter is perfect in every sense of the word”

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Posted 6 months ago

“Price was really good and delivery was excellent. Scooter is perfect in every sense of the word”

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Posted 6 months ago

“Excellent, product and value for money Kids are going to love them.”

Moose 5 star review on 24th December 2024

Helpful Report

Posted 6 months ago

“Very helpful”

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Posted 7 months ago

“Moose used Royal Mail, not EVRI or similar. My parcel arrived when promised, notwithstanding that my address is apparently so inconvenient as to attract other retailers to add surcharges. And the rear light I purchased would have been a bargain at full price, so was a steal at the discount offered. Very pleased.”

Helpful Report

Posted 7 months ago

“Fast delivery and good communication. Definitely will be buying more cycling gear from.this website.”

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Posted 7 months ago

“All good with communication and return could not use part for I ordered a 10 when I needed an 8 speed.”

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Posted 7 months ago

“Item arrived damaged but then I contacted Moose showing proof for the damaged item, and they provided a new one without hesitation, and that one thankfully arrived in good condition. Overall happy although I recommend Moose to use slightly better packing (thicker if possible) for future shipments”

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Posted 7 months ago

“Great service would highly recommend this company for future buyers.”

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Posted 7 months ago

“Great service from moose, emails answered swiftly by Bryony.”

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Posted 7 months ago

“Very good value and great service”

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Posted 7 months ago

Moose is rated 4.4 based on 321 reviews