“The hamper was fine, getting the hamper was a whole new ball game, first delivery never arrived and was thrown out by the courier, contacted M-food and they agreed to send out another hamper, same thing happened again and this box was thrown out as that had also passed the safe delivery time, contacted again and the sent out a third box which did arrive 2 days after the “48-72hr” safety zone, chicken was completely defrosted if you want to call it that, def wasn’t cold and wasn’t taking the risk that it was still fresh. The burgers and mince had started turning dark brown and the majority of that hamper had to go in the bin. By this point I had to give up and never contacted them again, so I had been waiting nearly 3 weeks for an order that used to arrive in 3/4 days. Don’t know why they insist on using the same courier as they can’t be trusted to deliver now and I will need to source my food elsewhere as I need something reliable for delivery. Wish a shame as I loved the food from this company as well but the courier system lets them down time and time again.”
