Hi, thank you for taking the time to leave your review.
We're so pleased to hear that you loved the fleece robe, but we're very sorry that the gift box arrived damaged. We completely understand how disappointing this must have been, especially as it was intended as a christening gift.
Your feedback is appreciated, and we'll be sure to share it with our team as we continue to improve our packaging and delivery experience. We hope you'll give us the opportunity to provide you with a better experience in the future.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
“Given 3 stars because the product didn’t arrive on time. I paid extra for next day delivery but the gift did not arrive until 2 days after the due date.
The dressing gown itself is a lovely product and was much appreciated when it eventually arrived.”
Hi, thank you for taking the time to leave your review.
We are very sorry that your order did not arrive within the expected next-day delivery timeframe, especially as you had paid extra for this service. We understand how disappointing this must have been when waiting for a gift.
That said, we're pleased to hear that you were happy with the dressing gown itself and that it was well received when it arrived.
We appreciate your feedback regarding the delivery experience and will ensure it is passed on to the relevant team for review.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I bought this for my friend’s son as a christening gift.
It was really cute and well made and having his name put on it made it extra special.
It was packaged really well my friend loved it.
I was worried about delivery as it was a bank holiday but it arrived two days before the christening so I was really happy . The customer service team were good as responding. The price was good too.
I would definitely recommend.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
