Hi, thank you for your feedback! We’re glad to hear you still find the backpack cute. We’re sorry the colour wasn’t quite what you expected and appreciate you letting us know. We’ll pass your comments on as we always strive to improve our products.
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Disappointed with the quality of the personalisation (which makes it subsequently impossible to return or swap). Was told it was fine by management, so left with a backpack which we don’t really want to use, having paid a high price.”
