“Absolutely beautiful, I love the gifts at my first years and I always choose here first as it’s personal, great quality products and make wonderful thoughtful gifts the only down side this time was the gift box was damaged slightly so apologies had to be made to the person I gifted it too. It won’t stop my buying again but hopefully this was a one off cos otherwise perfect company to buy from.”
Hi, thank you so much for your lovely review and for continuing to choose My 1st Years for your gifts. We are delighted to hear that you love our personalised products and find them thoughtful and great quality.
We are very sorry to hear that the gift box arrived slightly damaged and understand how disappointing this must have been when giving the gift to someone special. This certainly isn’t the experience we want for our customers and we will pass your feedback on to the relevant team.
We truly appreciate your understanding and are so pleased to hear this won’t stop you from shopping with us again. Thank you once again for your continued support.
Best regards, Aleksandra, Management Team, My 1st Years
