“The gift was loved by the recipient's parents, to be played with by the new baby when older! However, the delivery by the courier firm was appalling! Despite giving clear instructions on where to leave the parcel, it was left on the parents car bonnet! Atrocious!”
Hi, thank you for your feedback. We’re so pleased to hear the gift was loved by the recipient’s parents and we hope it brings lots of joy to the little one in the future!
We’re very sorry to hear about your experience with the courier delivery. Leaving the parcel on a car bonnet despite your delivery instructions is not the level of service we expect, and we completely understand your frustration. We will be passing this feedback on to the courier company to help prevent this from happening again.
Thank you again for bringing this to our attention and for your support.
Best regards, Aleksandra, Management Team, My 1st Years
