“This is a traditional hobby horse from a bygone era. It is beautifully made with quality fabric and fixings. It has already provided hours of fun for its rider. A big success.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Quality was very poor, the personalised name was very wonky and can’t be changed. Looks very cheap and fabric is quite thin.
The delivery was quick which was great and the wooden part looks sturdy.
Very upsetting as my daughter is obsessed with horses and now questioning whether I should try and sell to get her a different/better quality one”
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra'
Sincerely, Aleksandra from the My 1st Years Management Team
