“Was really disappointed with the quality of this bag. It wasn’t the usual quality I’ve come to expect from My 1st Years. Very thin and flimsy and not value for money at all.”
Hi, thank you for taking the time to leave your feedback.
We are very sorry to hear that you were disappointed with the quality of the bag and that it did not meet the standards you have come to expect from My 1st Years. We understand how disappointing this must have been, particularly if you felt the item did not offer the value you expected.
We take all customer feedback seriously and will ensure your comments regarding the material and construction of the bag are shared with our product team for review.
Thank you again for your feedback, and we hope to have the opportunity to provide a better experience in the future.
Best regards, Aleksandra, Management Team, My 1st Years