Hi, thank you for taking the time to leave your feedback.
We are very sorry to hear that the doll arrived with a loose stitch around the neck area. Your comments regarding the quality and finish of the product have been passed on to the relevant team for review, as customer feedback is extremely important to us and helps us continue improving our products and quality checks.
Thank you again for sharing your experience with us.
Best regards, Aleksandra, Management Team, My 1st Years