“The item purchased was exactly as presented on the website however I want to extend my thanks to Aleksandra at My 1st Years. After a lot of chasing up with the courier, it seemed that my package had been 'lost'. Aleksandra was in constant touch in trying to track down the package and when assumed as lost, promptly offered a replacement or full refund. Excellent, genuine, courteous and professional service. Thank you once again.”
Hello, thank you so much for your thoughtful review. We’re really pleased to hear that you loved your item, and we truly appreciate your patience during the delivery issues. We’re glad that we were able to support you throughout the process. We’re grateful for your support! 💙
Best regards, Aleksandra, Management Team, My 1st Years
