“The design is beautiful however the quality of the frame was not as expected. It was very soft and easily chipped. In fact the frame even arrived already chipped, however the customer service was great and this was easily rectified. I would expect better quality for the price”
Hi, thank you so much for your honest feedback. We're really glad to hear you loved the design and that our customer service team was able to resolve the issue quickly for you. We're truly sorry the frame didn’t meet your expectations in terms of quality. Your comments have been shared with our product team for review. We appreciate you taking the time to let us know, and thank you again for your support!
Sincerely, Aleksandra from the My 1st Years Management Team
