Hi, we're very sorry to hear that your cup arrived dirty and did not meet your expectations. We understand how disappointing this must have been.
Please get in touch with our Customer Service team with your order details and a photo of the item. We'll be happy to look into this for you and work towards a resolution as quickly as possible.
We sincerely apologise for the inconvenience and appreciate your feedback.
Best regards, Aleksandra, Management Team, My 1st Years
