“Customer service was excellent, worked with me on troubleshooting tips before ultimately replacing my unit. I have purchased 3 of these units, this replacement being my 4th and I can't say enough about how much it helps with sinus congestion, allergies etc. One of the only negatives I can say is the puremist sterile water is just way way too expensive! It's just water guys c'mon! So I only get the original design that you can use distilled water. Otherwise this is a fantastic product that I highly recommend.”
“I have been using My Puremist for several years. When my old one failed, I contacted My Puremist about ordering a new one. They gave me a great deal on buying 2 units. They also had an even better deal regarding buying the pre-measured purified water to use. In addition, when I subscribed for the water, I got a lifetime warranty on the units. So when mine quit working I contacted Kimberly and she got me started on getting a replacement, which I received.”
“New machine did not work. Customer service was fantastic. Mypurmist is the best investment anyone can make. For the entire family. Will save many illnesses from progressing and help avoid many trips to docs and EDs.”
“The unit if working perfectly. Unfortunately, I have to purchase the extended warranties, because the units do not last. Years ago, they used to last months longer than they do now.. However, when they are working, they are wonderful...”
