Hey there! 👋 We’re so glad you’re loving the feel and scent of Prevent! 🧡 There’s nothing better than a skincare ritual that delights the senses. Thank you for sharing the love! - Joy 💝
“I called about my first Prevent Antii-aging Face Oil because the bottle didn’t close properly. It just spun round and round. I traveled on a plane before I knew this and the oil went all over one of my dresses in the suitcase so I was not happy nor pleased nor was the dress.”
Hi! 👋 Thanks for taking the time to leave us a review, and I am sorry to hear that this happened. Occasionally, residue will dry on the opening of the bottle, causing the top to resist opening. In this case, we typically recommend putting the opening of the bottle under warm water in attempt to loosen up any of the residue. From here, I recommend pulling the cap off instead of twisting it. I also recommend gently wiping the top of the bottle after each use to prevent residue from building up. If you are able to open the bottle, our customer support team would be happy to send you a new dropper! Please reach out to hello@nakedandthriving.com for the next steps. I hope this helps, but if you need anything else, please feel free to send a chat. - Joy 🌿
“I am so glad I found these oils. I have very dry sensitive skin and after using this oil on clean skin made such a big difference to my skin's appearance.
It absorbs quickly and the smell is lovely.. Thank you for making your oils cruelty free and with products that are pure and good for you..
A very happy loyal customer.”
“Adding this to my skincare routine has improved moisture retention. It absorbs within a few minutes and I apply foundation directly over it. It has no discernible fragrance and is easy to apply.”
Hi Jennifer! 👋 Thank you for sharing your experience! We're so happy to hear that Prevent has helped improve moisture retention and works well under your foundation. We appreciate your support! - Joy 💚
