Hi Nancy!👋 Thank you for taking the time to share your experience. What you described sounds very uncomfortable, and that is not the experience I would like for you to have with any product. I’ll certainly share this with our team. I would like to share that our skincare is formulated with naturally derived ingredients suitable for nearly all skin types; however, given your situation, I recommend pausing the use of this skincare. Please note that Renew contains Alpha Hydroxy Acids, which can be sensitizing. We don’t recommend applying Renew alongside products other actives such as Vitamin C, AHA’s, or topical retinol products. If you would like to make a return or exchange, I understand. If you’d like more information on the return process, please reach out to our Customer Experience team at hello@nakedandthriving.com. From there, they will help determine the next steps. In addition, you may find it helpful to share the ingredient list with your healthcare provider or dermatologist, as they can help determine compatibility. Thank you again for getting in touch. If you have any other questions, please send an email to the same address or send a chat. - Hyacinth💝
“This is hands down the best product in the Naked and Thriving line up. All the products I have tried are good for clean products but this is a stand out. Use at night with moisturizer and/or face oil for smooth refreshed firm skin in the morning. Had to have the travel version.”
Hi Hilary!👋 Thank you so much for sharing your experience. We are so happy to hear that our Renew Resurfacing Night Serum is a winner for you. It is one of our favorites, too!- Hyacinth💖
“In my late 60's just started using this product. I use it about 3 times a week. Does not dry my skin out I follow it with the night cream. Skin is so soft in the morning.”