Hi Glenda, thank you for sharing your feedback! We’re so glad to hear you love the lip liner, though we’re really sorry to hear about the breakage — that’s definitely not the experience we want for our customers. Your comments have been passed along to our product team for review. We truly appreciate you taking the time to let us know.
“I’ve always loved the colour but unfortunately there is so much wasted due to lip liner always breaking. The one I purchased recently broke 3 times when I was trying to use it”
Thank you for taking the time to share your feedback. We’re so sorry to hear about your experience — that’s certainly not the quality we aim to deliver. We completely understand how frustrating it can be when a product you love doesn’t perform as expected. Your comments have been shared with our product team for review, and we truly appreciate you bringing this to our attention.
