“I received my eye lashes and they look different to what I had purchased. Quite disappointed that they are so long and made of feathers?! I attempted to put them on and they are so itchy and uncomfortable I won’t be buying lashes from napoleon again.”
Posted 6 days ago
We're very sorry to hear about your recent experience ordering online. Please contact our customer service team at firstname.lastname@example.org with your order number and product details and they will be able to assist you further.
“I love the quality of Napoleon products. I have sensitive skin and these I have found to be the best for me. I have been using Napoleon for over 10years and will continue to use them. I have also converted my Mother and Sisters onto the products and they have been using them for some time.”
“Not impressed purchased eyeshadow kit online and brush only to be emailed 2 weeks later no stock”
Posted 1 week ago
Hi there, thank you for your feedback. We're sorry to hear about your recent online shopping experience. We sincerely apologise for any inconvenience caused. Please reach out to us on email@example.com as we would love to sort this out for you. Kind regards, NPHQ
“I love what I ordered. Just one thing the courier company star track came to drop off my delivery but I wasn’t home. I called them the following day and they said the distributors Napoleon use the goods couldn’t be left in a safe and that I had to be home for the day to ensure I’d get the delivery. Is this true? Thank You”