Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.59

4.6 Rating 1,168 Reviews

90 %

of reviewers recommend Napoleon Perdis

4.6

Based on 1,168 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 9th June 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the most amazing makeup done today at the Chermside store. My makeup artist listened to what I wanted and made me feel and look incredible. Thank you for your time, expertise and chat. I feel amazing!”

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Posted 1 day ago

“Aisha was absolutely brilliant! Friendly, professional and made a 60 year old look great ! Well done Macarthur square nsw !”

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Posted 4 weeks ago

“I had my make-up done today and asked for a "natural" look because it was a very casual event. Came out with it caked on. Worst make-up job I've ever had done and I've had it done numerous times. When I went to choose the products i wanted to redeem they didn't even stock the skin care range. This was a huge disappointment. Location David Jones, Westfield Marion”

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Posted 1 month ago

“I booked in for $120 package today your company took out $314 out of my account and the Napoleon Parramat ta The Make-Up Artist person who was doing my makeup was too busy on her phone gossip into her friend”

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Posted 3 months ago

Thank you for your review. We are sorry you experienced this at one of our stores. Please email us at experience@napoleonperdis.com so we can further look into this and rectify the issue. Thank you NPHQ

Posted 3 months ago

“This is the only lipgloss I use. I like how the colour changes; reminds me of the mood lipstick from the 90s! Been using this lipgloss since 2016 and don’t see myself stopping anytime soon.”

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Posted 3 months ago

“They’re out of stock. I tried ordering online but the courier doesn’t deliver to parcel lockers, although a parcel arrived. I went in store. No mineral look 2…”

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Posted 3 months ago

“Alexandra did a beautiful make-up for me today. Love it! Lovely lady. Highly recommend.”

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Posted 4 months ago

Amazing news!

Posted 3 months ago

“I love the makeup 😍😍”

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Posted 4 months ago

Love that you love it !! :)

Posted 3 months ago

“I LOVE the bbb cream light-medium. So much so my patients always want to know what I use and I order for them as well. I do not use anything else but this. And a highlighter.. it’s so moisturizing but not heavy at all! I’m literally about to die from chest pains because the light medium is not available and the “notify me” button isn’t there. Please please please do not discontinue this I do not know what I will do and neither will my patients. I always order 4-5 at a time. I’m going to see if I can find it on Google.”

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Posted 5 months ago

Hi Alyssa, Great to hear you love it so much. We will be restocking this. Thank you for your patience! x

Posted 3 months ago

“We booked to have our make up for 10:00am and confirmed it yesterday, we are standing at the shop and no one is here”

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Posted 6 months ago

“I got my makeup done for my hens by the lovely manager at Napoleon robina. It was the best makeup experience I’ve ever had ! My makeup was flawless and perfect AND it stayed on all night. Couldn’t recommend them enough. I will definitely be back xx”

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Posted 7 months ago

“Thought I'd receive my item quicker ordering directly from Napoleon. I'm located in Melbourne and ordered 10 days ago and still haven't received my items. Will order from another company next time”

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Posted 7 months ago

“Thank you to Chloe from Kotara for making me feel special on my 60th birthday last day. Chloe is only new to the team, she was so accommodating and professional. She did a fabulous job, and thank you to the staff that were so kind and helpful to Chloe. Love your work.”

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Posted 7 months ago

“I ordered 2 products on the 16th March. They haven't arrived. I have emailed Napoleon twice and called. Left a message to return my call but again no response. No updates or correspondence. Really poor customer service. They have great products but customer service needs huge improvement. I would like a return call or email with an update of my goods and when I should expect them! Or Give me my money back!!!”

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Posted 7 months ago

“The worst customer service in terms of product assistance, the staff only concentrates on the customer who does the make up that quite understandable that they booked. However, the staffs need to be of service to the walk-in customer who spends money too. I am done buying this product in Frankston.”

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Posted 9 months ago

“I wish I could give 0 star unfortunately there is no option of giving 0 rating. Worse than worst customer service. They don’t trust customers who spend money. Even the customer service at the backend is not helpful. Never shop from here.”

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Posted 9 months ago

“Had my makeup done for my sisters hens at high point shopping centre. I could have done better. One of my lashes was half off the whole night. My face was white and I specifically said I want all my freckles covered which wasn’t the case. For a night I had been looking forward to for a long time I didn’t feel good because of the makeup. Wouldn’t recommend at all.”

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Posted 10 months ago

“Sam at Eastland taught our teenage girls the tricks of the trade. He interacted so well with the girls and applied natural looking makeup to perfection. Can’t recommend Sam highly enough, a truly memorable experience :)”

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Posted 10 months ago

“I had my make up done by the beautiful Amelia today at the Eastland store. She is definitely an asset to the team there! Such a friendly and professional team member & did an incredible job!”

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Posted 11 months ago

“I had my makeup done by Robert on Friday (11/11 @12pm) and he was brilliant- I was very happy with my makeup and received lots of compliments. Robert was great to work with and helped me to achieve the look I was wanting. He was professional, friendly and very talented at doing makeup. He was also great in helping me choose products and was very knowledgeable about these products. Will definitely be booking in again to have my makeup done by Robert.”

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Posted 1 year ago

Napoleon Perdis is rated 4.6 based on 1,168 reviews