Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.72

4.7 Rating 1,909 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish I could give 0 star unfortunately there is no option of giving 0 rating. Worse than worst customer service. They don’t trust customers who spend money. Even the customer service at the backend is not helpful. Never shop from here.”

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Posted 2 years ago

“Aisha was absolutely brilliant! Friendly, professional and made a 60 year old look great ! Well done Macarthur square nsw !”

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Posted 1 year ago

HI Vicki, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 1 year ago

“I ordered 2 products on the 16th March. They haven't arrived. I have emailed Napoleon twice and called. Left a message to return my call but again no response. No updates or correspondence. Really poor customer service. They have great products but customer service needs huge improvement. I would like a return call or email with an update of my goods and when I should expect them! Or Give me my money back!!!”

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Posted 2 years ago

“Had my makeup done for my sisters hens at high point shopping centre. I could have done better. One of my lashes was half off the whole night. My face was white and I specifically said I want all my freckles covered which wasn’t the case. For a night I had been looking forward to for a long time I didn’t feel good because of the makeup. Wouldn’t recommend at all.”

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Posted 2 years ago

“The worse customer service ordered a product online, still have not received then I tried to email and they send a automated email back saying they will respond, three emails later still no product or response”

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Posted 2 years ago

“I had my make up done by Jess at Napoleon Booragoon for my sons wedding in April this year. What a wonderful experience. Despite Jess's youngish age (and my mature age) she was delightfully friendly yet very professional, listened to my concerns and requests, and the result was amazing! My makeup was absolutely perfect and the compliments I received throughout the event really made me feel special. Thank you Jess, you are a treasure and I look forward to our next appointment ❤”

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Posted 3 years ago

“I’m blind and had Lana do my makeup on Boxing Day, she taught me on what to do and everything she was fantastic! Boxing Day was so busy and she was the only person on and she was so professional in how she managed me and my support worker who also got her makeup done and also running the store. I’ve spent about $2k on makeup over the last month and it’s so worth it. The products are amazing and excited to do my makeup since going blind. I also want to thank Bec the manager who helped me a couple of weeks ago for her help in finding me the products I needed and for her kindness and manner, her store is the best customer service I’ve experienced since going blind! Thank you and please let them both know how much I appreciate Bec and Lana”

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Posted 6 months ago

Hi Lauren, We are thrilled to hear of your experience with Lana & Bec and can't wait to see you again soon. Love NPHQ x

Posted 6 months ago

“Absolutely amazing service and result from Zoe and Kotara! Best make up artist I’ve found ever!”

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Posted 7 months ago

Hi Sarah, We are thrilled to hear of your experience. Thanks for your feedback. Love NPHQ x

Posted 6 months ago

“Fahmida was amazing. She listened to what I wanted. check in on my to ensure I got the correct look and gave some wonderful advice.”

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Posted 8 months ago

Hi Precilla, We are thrilled to hear of your experience. Thanks for your feedback. Love NPHQ x

Posted 8 months ago

“Swetah at Parramatta did such a great job with my make up for my baby shower. It was an easy process to book in, there was not a long waitlist like there are at some other places and she was very professional and talented! She listened to exactly what I wanted and made any adjustments that I asked for. Will definitely be back as it looked great!”

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Posted 8 months ago

Hi Lana, We are delighted to hear about your recent experience with Swetah at Parramatta! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

Posted 8 months ago

“At Parramatta branch Napoleon Perdis Sanjinawas my makeup artist for the day. extremely helpful and kind, amazing makeup skills and knowledgeable. She made me look so beautiful on my special day. Highly recommended.”

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Posted 8 months ago

Hi Payal, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 8 months ago

“Jagruti has done full glam for me twice now and hasn't missed the brief. She's attentive and flexible with what you're wanting to achieve! Highly recommend her and the team at Napoleon Macarthur Square!”

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Posted 9 months ago

Hi, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 9 months ago

“Staff at the store were lovely.. I thoroughly enjoyed my experience. Had an excellent conversation with the stylist, The lady was younger however she knew what she was doing. I'm older now and adjusting to my face. This was my bday present to me 43”

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Posted 9 months ago

Hi Skye, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 9 months ago

“Very happy with my makeup by Zoe at the kotara store. Zoe asked all the right questions and exceed my expectations. Thank you Zoe.”

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Posted 9 months ago

Hi Sammy, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 9 months ago

“Hannah at DJs in Adelaide is amazing”

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Posted 9 months ago

Hi Mel ,We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 9 months ago

“Raisa is a fantastic make up artist. Would highly recommend her to do your make up for any occasion. 5/5 Thanks Raisa!!”

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Posted 9 months ago

Hi, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 9 months ago

“Raisa at parramatta was brilliant, I would 100% recommend her to anyone. Great product knowledge and made sure I was comfortable with her work along the way. I have very dry skin and was extremely happy with the result.”

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Posted 9 months ago

Hi, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 9 months ago

“I absolutely LOVED my makeup for my year 12 formal, done by Joyce at castle towers! She was so kind and friendly, and gave me the exact natural look I desired! I literally cannot thank her enough, it truely made my night, I got so many compliments, and made me feel like I could take on the world! I will be going back, (hopefully to her) that’s for sure!”

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Posted 9 months ago

Hi, We are thrilled to hear of your experience with Joyce and can't wait to see you again soon. Love NPHQ x

Posted 9 months ago

“The girls were absolutely amazing at Tuggerah. Shamay was so kind and beautiful. 10/10. My mother’s makeup is also so stunning.”

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Posted 9 months ago

Hi Indyanna, We are thrilled to hear of your experience in our Tuggerah Store and can't wait to see you again soon. Love NPHQ x

Posted 9 months ago

“Today, Joyce did my makeup. I was so happy with the end result and she was so lovely!”

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Posted 9 months ago

HI, We are thrilled to hear of your experience with Joyce and can't wait to see you again soon. Love NPHQ x

Posted 9 months ago

Napoleon Perdis is rated 4.7 based on 1,909 reviews